Payment & Tax Policy
Last Updated: September 22, 2026
1. Accepted Payment Methods
We accept the following payment methods:
- PayPal
- Major credit and debit cards: Visa, Mastercard, American Express, and Discover (processed via PayPal’s secure checkout — no PayPal account required)
The payment methods shown at checkout are the complete list of methods we accept. The total amount charged equals the order total shown on the checkout page — no additional or hidden fees are added after payment.
2. Payment Security
All transactions are processed through PayPal’s encrypted payment gateway. Your full card details are never stored on our servers. Every purchase is protected by PayPal’s industry-standard security and buyer protection protocols.
For your security, please make sure your billing address matches the address registered with your payment provider. Orders with mismatched billing information may require additional verification or be cancelled.
3. Sales Tax
Currently, we do not collect sales tax at checkout. The price you see is the total you pay. If our sales tax obligations change as we grow, applicable tax will be clearly displayed at checkout before you confirm payment, and this page will be updated.
4. Import Duties & Customs Fees
All orders are shipped DDP (Delivered Duty Paid). Product prices include all import duties, customs fees, and VAT — you will never be asked to pay additional import charges upon delivery.
5. Payment Issues
If your payment fails, please double-check your card details and available balance, or contact your issuing bank. For further assistance, email support@heimlinen.com.
6. Contact
Payment-related inquiries: support@heimlinen.com