Last Updated: September 13, 2026

 

Ordering from our U.S. store is quick and easy. Just follow the steps below.

 

To place an order, you can either register for an account or continue as a guest.

Registering an account allows you to track orders, save your shipping information, and check out faster next time.

 

Choose the product options you need, such as model, size, color, quantity, or other available specifications.

Please review your selections carefully before adding the item to your cart.

 

Once you have selected your specifications, click Add to Cart.

You can review, update, or remove items in your cart at any time before checkout.

 

When you are ready, click Checkout and enter your shipping and billing information.

Please make sure your shipping address is accurate and complete to avoid delivery delays.

 

We accept the following payment methods:

- PayPal

- Credit / Debit Card

All payments are processed securely through our authorized payment providers.

Your order will be confirmed once payment has been successfully authorized and captured.

 

After your payment is completed, you will receive an order confirmation email containing your order details.

If you do not receive a confirmation email, please check your spam/junk folder or contact our customer service team.

 

We offer free shipping on eligible orders with a merchandise total of $39 or more (before tax, if applicable). Orders below $39 will be charged the applicable shipping fee shown at checkout.

 

Our U.S. store ships on a DDP (Delivered Duty Paid) basis. The price you pay at checkout includes applicable import duties and customs taxes. State sales tax, where required by law, is calculated and collected at checkout. You will not be charged any extra import duties or customs fees upon delivery.

For full details, please refer to our Shipping Policy and Tax Policy pages.

 

If you need help with placing an order, please contact our customer service:

Pre-Sales: support@heimlinen.com

After-Sales: service@heimlinen.com